Searching for Hospital Emergency / Urgent Care

Hospital emergency department

Entrance on Mortimer Ave east of Coxwell Ave

Child and Youth Emergency Zone

• emergency and urgent care for children and youth under 18 years
• enter door at the immediate right of Emergency Department entrance

Hospital emergency department


Entrance at 2075 Bayview Ave

Virtual emergency room visits for non-threatening ailments through Sunnybrook Virtual Emergency Department

COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations


Acute care hospital

Areas of Focus

• brain sciences- stroke, dementias, mood and anxiety disorders
• cancer care
• geriatrics including in home assessment, direct psychiatric services, counselling, support groups for patients and caregivers, falls prevention and referrals for seniors with mental health concerns
• heart centre
• trauma and burn centre
• veterans care - residential, dementia and palliative care
• women and babies -- obstetrics, gynecology, neonatal care, accessible care for women with disabilities

Dental Clinic -- full dental care for persons who are medically compromised or require specialized dental care, surgery or consultation including people with HIV/AIDS, hepatitis and people with developmental disabilities; referral required

Pregnancy and Infant Loss (PAIL) Network, 1-888-303-7245 -- see separate record

Assessment, treatment, rehabilitation, linkages to community organizations and support to individuals who have severe and persistent mental illness * interdisciplinary health care team consisting of addictions counsellors, occupational therapists, pharmacist, psychiatrists, registered nurses, peer support workers, vocational rehabilitation therapist, rehabilitation therapist, and social workers * clients may also be marginally housed, homeless, suffer from addictions, and HIV related disorders

COVID19 -- Emergency room still open for visits and 24 hour needle exchange

Emergency department with 24 hour needle exchange

Entrance at Shuter St and Victoria St

Rotary Transition Centre -- temporary refuge for homeless people who have been treated in the department but have no place to go in the community

Accessed via referral from St Michael's Emergency Department (see separate listing)

• psychiatric assessement
• intervention and stabilization for mental health or addiction-related crises

COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations


Acute care hospital

• cancer care
• critical care and trauma
• diabetes comprehensive care; kidney/metabolism program
• Elders' Clinic providing comprehensive geriatric assessments
• gynecology and obstetrics, pediatrics
• heart and vascular disease
• mental health, see separate listings
• multiple sclerosis
• neurosurgery
• palliative care
• regional stroke centre

Rapid Access Clinic (RAC)

• urgent care drop in service for individuals with substance use problems
• Mon-Fri 9 am-11 pm; virtual care also being offered during COVID - call for details
• register at reception, 17 CC Cardinal Carter Wing or call either 416-864-3082 or Coordinated Access to Addiction Services at 1-855-505-5045 , see separate listing

Assessment and time-limited treatment to clients with mental health concerns that are secondary to or complicated by a concurrent medical illness

Mental Health programs for women who have depression and anxiety associated with menstruation, pregnancy, childbirth and menopause, who have psychiatric and psychological issues that result from early life abuse or neglect, or who have mental health issues associated with medical conditions and their treatment

Assessment and time limited treatment for individuals ages 18 and up

Services include:

• psychiatric assessment
• pharmacotherapy
• individual time limited psychotherapy
• access to groups

Note- this is not a crisis service

COVID19 -- call or visit website for current COVID screening, visiting rules and other policies


Hospital emergency department

Entrance at corner of Elizabeth St and Gerrard St W

Hospital also offers Virtual Emergency Department for urgent but not life-threatening conditions

COVID19 -- For updated information on screening procedures and visitor policies, please call or visit website


Pediatric emergency department

Entrance on Elizabeth St, but ambulance entrance is on Gerrard St W


Virtual Urgent Care: for children and youth under 18 who are not experiencing a medical emergency

A team of intake specialists and senior clinicians who review and triage referrals to determine if the services provided through the Department of Psychiatry are the best option for the child and their family. They monitor and maintain all referrals to Psychiatry to ensure that cases are served in the best way and place possible. In cases where a referral is deemed not appropriate for service at SickKids, the MHAP team will provide families and referring physicians with alternative service options that may be more suitable.

Mental Health Case Management in Spanish, one on one supports, and weekly socialization/peer support group sessions

COVID19 -- Call or visit website for changes to masking, screening and visitor policies


Hospital emergency department

Entrance accessible from southbound University Avenue open Mon-Fri 6 am-6 pm; entrance from Murray Street open 24 hours

Geriatric Emergency Management (GEM) Nurses: assess older adults in the Emergency Department for mental health or cognitive challenges and can arrange for services in the community

Managing Aging Using Volunteer Engagement (MAUVE) Program: specially trained volunteers work with care team to provide older adult patients in the Emergency Department with companionship and functional support

Pathway to Peers Program: supports youth and young adult patients 16-29 years in the Emergency Department for mental health and/or addiction needs with service navigation and peer support

Biopsychosocial clinic care, consultation, crisis and emergency services and treatment in inpatient, ambulatory and community settings

Programs for patients who require more intensive, multidisciplinary, goal-oriented time-limited mental health support

Comprehensive outpatient assessment on a consultative basis for adult patients with a variety of psychiatric and/or emotional problems

CAMH provides high quality, client-centred care to meet the diverse needs of people facing addiction and mental health challenges at different stages of their lives and illnesses-- from children to adults to seniors. Clinical services include assessment, brief interventions, inpatient services, day hospital services, continuing care, outpatient/ambulatory services, and family support. CAMH is focused on a seamless integration of our addiction and mental health services in a functional and flexible environment.

Assessment, treatment and rehabilitative services for Ontario individuals who have suffered a traumatic workplace accident or assault. Assessments include evaluation by a psychologist, psychiatrist and in selected cases, an occupational therapist. Detailed recommendations guide treatment in the worker's own community.

Depression and mood disorder treatment

Services include:

• pharmacology (treatment and management of depressive and bipolar disorders)
• repetitive transcranial magnetic stimulation (rMTS)
• psychotherapy

COVID19 -- virtual emergency department visits for people 18 years and older with urgent conditions that are not life threatening, click Virtual Emergency Department


Hospital emergency department

Entrance on Dundas St W at Bathurst

Provides language and culturally specific assessment, consultation and treatment to Asian speaking people with mental illness. Offers short term psychotherapy, psychosocial skill building (individual and group), and psycho-educational (individual and group). People accessing this service must be Asian and non-English speaking. The two languages served are Mandarin and Cantonese.

For Mandarin-speaking individuals experiencing their first episode of a serious mental illness are offered individual intervention. Support for families and friends is also provided. People accessing this service must be Asian and non-English speaking. Program offered in Mandarin.

Provides assessment, treatment, and rehabilitation to Portuguese speaking people who experience mental health and/or addiction problems. Inclusion criteria: - People accessing this service must be Portuguese language-dependent - Patients must reside in our catchment area: Parkside Drive to the west, Yonge Street to the east, Lake Ontario to the south and Eglinton Avenue to the north - Referrals are accepted for individuals who cannot access English language services due to a language barrier